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€300,00 vat included
Each jewel is unique and it's entirely handmade. If they are out of stock, processing time takes up from 7 to 10 working days. If you want to receive further information call +39 081 1924 8713 or using the form on the "Information request" tab.
- Handcrafted lost wax casting openwork and mirror polished
- Silver 925/°°
- Metals are brushed, burnished and polished by hand
- The earrings closure are stud piercing with added clip for a secure fit made of silver 925/°° Nickel Free
- Perfect fit
- Made in Italy
|Dimensions||2 × 6.5 cm|
Jewelery Care and Maintenance
Taking care of your jewels:
The metals used are mainly silver 925/°°, gold 18 Kt or 9 Kt and bronze with precious and semi-precious stones, they are all nickel free materials (D.L. 206-6/2005) so they undergo a natural oxidation process that occurs in contact with the PH of the skin and/or external agents. It is advisable to handle the items with care and remove them when doing sports, washing hands or carrying out activities that may damage both
The metal and the stones. Avoid contact with alcohol, cosmetics, other corrosive products and heat sources.
If opting for home maintenance, you can use toothpaste, put a little on the jewel and leave it on for a few minutes, clean with a soft cloth and rinse well with water, then remove residues of water with a dry cloth. or a traditional polishing paste suitable for materials such as brass and silver.
Every ALJ jewel comes with a guarantee certificate to protect the craftsmanship and quality of the materials used. The guarantee certificate is valid for one year.
For any information or request for assistance you can write to: firstname.lastname@example.org attaching a picture of your jewel along with short description.
Repair and polishing service:
iI your jewel is damaged or needs special care, remember that the service is free of charge for one year as a period of guarantee. The polishing consists of a deep cleaning and professional polishing to remove the opacity of silver and bronze. The service consists of deep cleaning and professional polishing to eliminate the opaqueness of silver and bronze.
A 360° registration of the jewel is also carried out, with control of the closures and the setting of the stones. necklace threading service: the thread used to make our
Necklaces is in waxed silk that can deteriorate if used improperly or in contact with liquids. It is advisable to send the necklace to the company for wire replacement every 2 years.
There is a charge for these maintenance services after the expiry of the one-year warranty. For further information or clarification, you can write to email@example.com
Shipping and Returns
Italy: DHL DOMESTIC EXPRESS 24/48 working hours
COSTS AND SHIPPING TIMES
In Italy, shipping is free.
For Europe and non-European countries, shipping is free for minimum orders of € 500.
For international orders the shipping cost is visible in the shopping cart pages and during the checkout process. The delivery time is expected in 4/5 working days.
Italy: DHL DOMESTIC EXPRESS 24/48 working hours
Europe and non-European countries: UPS Worldwide
In the case of orders associated with promotions with discount coupons / vouchers, the order processing times may be increased up to 4 extra working days.
The payment of customs duties is the responsibility of the customer and their amount is calculated by the law in force in the country of destination of the shipment.
We are not aware of the amount of customs duties, which will instead be communicated to you by the courier once the shipment has reached its destination.
In the event that the charges were not paid and, for this reason, the shipment was refused or abandoned, the shipping costs and customs duties themselves will be deducted from the total amount of the order and only the difference will be refunded.
Right of withdrawal
If you are not satisfied with your order, you can exercise the right of withdrawal within 14 days of receipt of the shipment (the days will begin to be calculated on the basis of proof of delivery).
All items for sale on the WWW.LIBONATIJEWELS.COM website are delivered to the customer with an authenticity tag attached to the jewel by a disposable security seal. The jewel must be tried on without tampering with the guarantee seal. The return will be accepted only with the security seal perfectly intact.
Make a return
You can make the return by filling in and following the instructions on the return form (click here).
For any further information, do not hesitate to contact us at firstname.lastname@example.org. You will receive an answer within 24 hours.
The return shipping costs are charged to the customer, as well as the choice of the carrier.
The responsibility for the delivery of the shipment lies with the customer.
Return receipt and management
Each activity will be notified to you by email and you can follow it at the same time by accessing your private area.
We remind you that IDEM LAB does not allow changes of goods but reimburses the cost of the returned items.
In case of defective or damaged items, send an email with a photo attached to the item.
The refund will be made on the basis of the payment method used by you to complete the purchase no later than 30 days from the date of receipt of the return.
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